Shipping
We ship to addresses in the United States, and shipping is free on every order.
| Step | Timing |
|---|---|
| Order processing | 1–3 business days |
| Order to delivery (total) | Usually 6–12 business days |
| Shipping cost | Free, with tracking |
Holiday order dates
To get your order in time, order by November 12 for Thanksgiving and by December 10 for Christmas. These are our best estimates, not guarantees, because carriers get very busy over the holidays.
Tracking your order
When your order ships, we'll email you a tracking link. If it hasn't arrived within 4 business days of ordering, check your spam folder, then contact us.
Delayed, lost or damaged parcels
If your tracking hasn't updated for 7 days, or your order arrives damaged, contact us with your order number (and a photo if it's damaged). We'll arrange a replacement or a refund.
Checking your address
Please double-check your shipping address at checkout. If you spot a mistake, contact us as soon as possible. We can update it if your order hasn't shipped yet.
Shop With Confidence
30-Day Money-Back Guarantee
Not for you? Ask for a refund within 30 days of delivery. How returns work
Free US Shipping
Free tracked shipping on every US order. Shipping details
Real Support
Questions about your order? We'll help. Contact us